Executive Charisma: Six Steps to Mastering the Art of Leadership by D. A. Benton

Author:D. A. Benton [Benton, D. A.]
Language: eng
Format: epub
Publisher: McGraw-Hill Education
Published: 2003-06-09T07:00:00+00:00

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HANDSHAKES

When Richard Maracinko, author of several books on the Navy SEALs, shakes hands, he uses two. The left is to check your pulse to see if you’re nervous meeting him and then he acts accordingly.

A famous restaurant owner in New York lets people know what their status is with her based on her choice of greeting: Newcomers get a nod of the head, semiregulars get a handshake, regulars get a peck on the cheek, and the favored few get a stand-up kiss and hug.

Probably better than a Time magazine article that reported on a tribe in Papua, New Guinea, where men meet each other with a genial clasping of each other’s genitals instead of a handshake.

The Center for Nonverbal Studies reports on the “latest” touch to seal the deal: the bump. That’s what we witnessed when Michael Capellas of Compaq and his counterpart Carly Fiorina of Hewlett-Packard signed off on their merger proposal. We also see bumped fists on the athletic field, on television, and in the movies.

Say you choose to stick with the traditional good mutual handshake:

Start with your good posture when approaching the person. Pause before you reach out so as not to get too close too soon. Plus, it makes the handshake gesture feel special and directed to the person.

Clasp palm to palm. Women should pay particular attention to not letting their fingers be what the person grasps. Palm to palm helps avoid squishy shakes or painful ones with your fingers squashed.

Hold on a split second longer than necessary. Three pumps versus one. Retrieve your hand.

Check your distance: eighteen inches in New York, twenty-four inches in Cheyenne. You’ll be disliked instantly if your distance is wrong. Adjust as necessary.

You can put your left hand on the person’s wrist, elbow, shoulder, or even hug. Pelvises don’t touch. Clavicles can.

Bad technique is too sweaty, far away, close, late in the release, early in the release, high, low, many pumps, or few pumps.

The two-handed shake, hug, backslaps, pats on the back, pat on one cheek while kissing the other, bumps, grasps can be done with anyone at anytime based on the effect you want.

If you want to avoid being the recipient of a hug or hand kiss, get your arm/hand out on your approach. The person may still try it, but you’ve set the stage for the stiffer arm shake, and you’ll more likely succeed in getting it. While you avoid the physical contact you don’t wish to engage in, you still have to maintain the person’s self-esteem and not leave the other person feeling rebuffed.

There are times you do not want to bond with the shaker. And you choose to do the opposite: Give a brief, brusque, flea-flicker shake, with no eye contact. Everything depends on the effect.

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